Aircover Customer Success | AI for Retention & Expansion

Proactive Guidance in Every Meeting

Aircover listens to what is being discussed in your call and in-real-time surfaces relevant customer success plays from your playbook

Drive Net Retention Revenue with an AI assistant on every call

Leverage the tribal knowledge from your tenured CSMs with the Aircover platform to ramp up new people on your team

Turn all of your reps into subject matter experts with real-time insights during their customer calls

Create a Unified Customer Journey

From before handoff, Sales and Customer Success should be in lock-step to create a consistent customer experience.

Embed your Customer Success playbook directly into the meeting experience for your Customer Success team

Arm your Customer Success Managers in-real-time with familiar messaging that is already being used by Sales

Aircover is Your Central Command Center

Dive into the data and gain signals on how to coach your team to a renewal or expansion.

Voice of the Customer: Get tools to capture the voice of the customer and determine the next best actions.

Relevant Content: Provide relevant content for the CSM to follow up with the customer.

AI Templates: Utilize AI template features so Customer Success can follow up with customers with a click of a button, saving huge amounts of time.

CUSTOMER SUCCESS

WINNING BY DESIGN

"What we found is people need in-real-time coaching, especially Customer Success people that need to sell. Aircover's innovative technology will be a valuable tool for GTM teams to deploy our unified CS-Operating Model across Sales and Customer Success."

Jacco van der Kooij

Co-Founder, Winning by Design

Deliver Customer Retention and Growth at Scale

Proactive Guidance in Every Meeting

Create a Unified Customer Journey

Aircover is Your Central Command Center